Bacs Payment Services resolved, 02/21/2018 12:13PM GMT Bacs Payment Services


Notification history

02/21/2018 12:13PM GMT
PT-X Operations have received a closing update from Bacs as follows:

The OCSP validation rate has stabilised and the current failure rate is in line with expected BAU failures.   Participants impacted are encouraged to communicate with their OSCP provider to understand the root cause.

If you require further detail on this incident you may also call Bacs on 0370 165 0018 or refer to their website (www.bacs.co.uk).
02/21/2018 10:48AM GMT

PT-X Operations have been further updated by Bacs as follows:

There has been further improvements to the OCSP validation failure rate. The current failure rate is now in line with expected BAU failures.  

We will post a final update to this site when we have confirmation from Bacs that the issue is closed.

However, for more direct updates you may call Bacs on 0370 165 0018 or refer to their website (www.bacs.co.uk).


02/21/2018 09:42AM GMT
PT-X Operations have been updated by Bacs. There is still an intermittent OCSP validation issue and they continue to work towards resolution with Identrust.  

If you are affected and wish to arrange suppression of your OCSP check, please contact the Bacs service management team at Vocalink.

We will post updates to this site when we receive them from Bacs.

However, for more direct updates you may call Bacs on 0370 165 0018 or refer to their website (www.bacs.co.uk).
02/20/2018 05:06PM GMT
PT-X Operations have been updated by Bacs. There is still an intermittent OCSP validation issue and they continue to work towards resolution with Identrust.  

If you are affected and wish to arrange suppression of your OCSP check, please contact the Bacs service management team at Vocalink.

We are not expecting any further communications on this matter during business hours today.  We will publish an update by 10:00 tomorrow (21st February)

However, for more direct updates you may call Bacs on 0370 165 0018 or refer to their website (www.bacs.co.uk).

 

02/20/2018 02:38PM GMT
PT-X Operations have been updated by Bacs.  They are still experiencing intermittent OCSP validation issues although there has been an improvement in the frequency.  They continue to work towards resolution with Identrust.  

If you are affected and wish to arrange suppression of your OCSP check, please contact the Bacs service management team at Vocalink.

We will will post further information to this page as soon as it becomes available.  We are expecting this to be in 2 hours or less.  However, for more direct updates you may call Bacs on 0370 165 0018 or refer to their website (www.bacs.co.uk).

02/20/2018 01:46PM GMT
PT-X Operations have been made aware that Bacs are again experiencing intermittent issues affecting approximately 15% submissions. We are receiving hourly updates from them and will will post further information to this page as soon as it becomes available. However, for more direct updates you may call Bacs on 0370 165 0018 or refer to their website (www.bacs.co.uk).