Bottomline |PTX Support

Email Support

Telephone: +44 (0) 118 925 8250. Press 2 for Technical Support, & 1 for PTX

Help Centre: FAQ

Support for Bacs & Direct Debit Management is available from 8:00 – 22:30 Monday – Friday
All other support is best endeavours outside of core hours (8:30 - 17:30 Monday – Friday)

Services

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Groups Services status
Group PTX Application.
Payments status is up.
Connect status is up.
Cards status is up.
Verify status is up.
Web Forms status is up.
Invoice Automation status is up.
International Payments status is up.
Account Visibility status is up.
Group PTX Third Party Integrations.
Bacs Payment Services status is up.
Vocalink Faster Payments status is up.

Planned Maintenance

Services history

Payments

Payments status on 28 Jan 2020 was .
Payments status on 27 Jan 2020 was .
Payments status on 26 Jan 2020 was .
Payments status on 25 Jan 2020 was .
Payments status on 24 Jan 2020 was .
Payments status on 23 Jan 2020 was .
Payments status on 22 Jan 2020 was .

Connect

Connect status on 28 Jan 2020 was .
Connect status on 27 Jan 2020 was .
Connect status on 26 Jan 2020 was .
Connect status on 25 Jan 2020 was .
Connect status on 24 Jan 2020 was .
Connect status on 23 Jan 2020 was and was under maintenance.
Connect status on 22 Jan 2020 was .

Cards

Cards status on 28 Jan 2020 was .
Cards status on 27 Jan 2020 was .
Cards status on 26 Jan 2020 was .
Cards status on 25 Jan 2020 was .
Cards status on 24 Jan 2020 was .
Cards status on 23 Jan 2020 was .
Cards status on 22 Jan 2020 was .

Verify

Verify status on 28 Jan 2020 was .
Verify status on 27 Jan 2020 was .
Verify status on 26 Jan 2020 was .
Verify status on 25 Jan 2020 was .
Verify status on 24 Jan 2020 was .
Verify status on 23 Jan 2020 was and was under maintenance.
Verify status on 22 Jan 2020 was .

Web Forms

Web Forms status on 28 Jan 2020 was .
Web Forms status on 27 Jan 2020 was .
Web Forms status on 26 Jan 2020 was .
Web Forms status on 25 Jan 2020 was .
Web Forms status on 24 Jan 2020 was .
Web Forms status on 23 Jan 2020 was and was under maintenance.
Web Forms status on 22 Jan 2020 was .

Invoice Automation

Invoice Automation status on 28 Jan 2020 was .
Invoice Automation status on 27 Jan 2020 was .
Invoice Automation status on 26 Jan 2020 was .
Invoice Automation status on 25 Jan 2020 was .
Invoice Automation status on 24 Jan 2020 was .
Invoice Automation status on 23 Jan 2020 was and was under maintenance.
Invoice Automation status on 22 Jan 2020 was .

International Payments

International Payments status on 28 Jan 2020 was .
International Payments status on 27 Jan 2020 was .
International Payments status on 26 Jan 2020 was .
International Payments status on 25 Jan 2020 was .
International Payments status on 24 Jan 2020 was .
International Payments status on 23 Jan 2020 was and was under maintenance.
International Payments status on 22 Jan 2020 was .

Account Visibility

Account Visibility status on 28 Jan 2020 was .
Account Visibility status on 27 Jan 2020 was .
Account Visibility status on 26 Jan 2020 was .
Account Visibility status on 25 Jan 2020 was .
Account Visibility status on 24 Jan 2020 was .
Account Visibility status on 23 Jan 2020 was and was under maintenance.
Account Visibility status on 22 Jan 2020 was .

PTX Third Party Integrations

Bacs Payment Services

Bacs Payment Services status on 13 Aug 2017 was .
Bacs Payment Services status on 12 Aug 2017 was .
Bacs Payment Services status on 11 Aug 2017 was .
Bacs Payment Services status on 10 Aug 2017 was .
Bacs Payment Services status on 09 Aug 2017 was .
Bacs Payment Services status on 08 Aug 2017 was .
Bacs Payment Services status on 07 Aug 2017 was .

Vocalink Faster Payments

Vocalink Faster Payments status on 13 Aug 2017 was .
Vocalink Faster Payments status on 12 Aug 2017 was .
Vocalink Faster Payments status on 11 Aug 2017 was .
Vocalink Faster Payments status on 10 Aug 2017 was .
Vocalink Faster Payments status on 09 Aug 2017 was .
Vocalink Faster Payments status on 08 Aug 2017 was .
Vocalink Faster Payments status on 07 Aug 2017 was .