Bottomline |PTX Support

Email Support

Telephone: +44 (0) 118 925 8250. Press 2 for Technical Support, & 1 for PTX

Help Centre: FAQ

Support for Bacs & Direct Debit Management is available from 8:00 – 22:30 Monday – Friday
All other support is best endeavours outside of core hours (8:30 - 17:30 Monday – Friday)

Services

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Groups Services status
Group PTX Application.
Payments status is up.
Connect status is up.
Cards status is up.
Verify status is up.
Web Forms status is up.
Invoice Automation status is up.
International Payments status is up.
Account Visibility status is up.
Group PTX Third Party Integrations.
Bacs Payment Services status is up.
Vocalink Faster Payments status is up.

Planned Maintenance

Services history

Payments

Payments status on 21 Sep 2019 was .
Payments status on 20 Sep 2019 was .
Payments status on 19 Sep 2019 was .
Payments status on 18 Sep 2019 was .
Payments status on 17 Sep 2019 was .
Payments status on 16 Sep 2019 was .
Payments status on 15 Sep 2019 was .

Connect

Connect status on 21 Sep 2019 was and had incident.
Connect status on 20 Sep 2019 was and had incident.
Connect status on 19 Sep 2019 was and had incident.
Connect status on 18 Sep 2019 was and had incident.
Connect status on 17 Sep 2019 was and had incident.
Connect status on 16 Sep 2019 was and had incident.
Connect status on 15 Sep 2019 was and had incident.

Cards

Cards status on 21 Sep 2019 was .
Cards status on 20 Sep 2019 was .
Cards status on 19 Sep 2019 was .
Cards status on 18 Sep 2019 was .
Cards status on 17 Sep 2019 was .
Cards status on 16 Sep 2019 was .
Cards status on 15 Sep 2019 was .

Verify

Verify status on 21 Sep 2019 was .
Verify status on 20 Sep 2019 was .
Verify status on 19 Sep 2019 was .
Verify status on 18 Sep 2019 was .
Verify status on 17 Sep 2019 was .
Verify status on 16 Sep 2019 was .
Verify status on 15 Sep 2019 was .

Web Forms

Web Forms status on 21 Sep 2019 was .
Web Forms status on 20 Sep 2019 was .
Web Forms status on 19 Sep 2019 was .
Web Forms status on 18 Sep 2019 was .
Web Forms status on 17 Sep 2019 was .
Web Forms status on 16 Sep 2019 was .
Web Forms status on 15 Sep 2019 was .

Invoice Automation

Invoice Automation status on 21 Sep 2019 was .
Invoice Automation status on 20 Sep 2019 was .
Invoice Automation status on 19 Sep 2019 was .
Invoice Automation status on 18 Sep 2019 was .
Invoice Automation status on 17 Sep 2019 was .
Invoice Automation status on 16 Sep 2019 was .
Invoice Automation status on 15 Sep 2019 was .

International Payments

International Payments status on 21 Sep 2019 was .
International Payments status on 20 Sep 2019 was .
International Payments status on 19 Sep 2019 was .
International Payments status on 18 Sep 2019 was .
International Payments status on 17 Sep 2019 was .
International Payments status on 16 Sep 2019 was .
International Payments status on 15 Sep 2019 was .

Account Visibility

Account Visibility status on 21 Sep 2019 was .
Account Visibility status on 20 Sep 2019 was .
Account Visibility status on 19 Sep 2019 was .
Account Visibility status on 18 Sep 2019 was .
Account Visibility status on 17 Sep 2019 was .
Account Visibility status on 16 Sep 2019 was .
Account Visibility status on 15 Sep 2019 was .

PTX Third Party Integrations

Bacs Payment Services

Bacs Payment Services status on 18 Oct 2019 was .
Bacs Payment Services status on 17 Oct 2019 was .
Bacs Payment Services status on 16 Oct 2019 was .
Bacs Payment Services status on 15 Oct 2019 was .
Bacs Payment Services status on 14 Oct 2019 was .
Bacs Payment Services status on 13 Oct 2019 was .
Bacs Payment Services status on 12 Oct 2019 was .

Vocalink Faster Payments

Vocalink Faster Payments status on 18 Oct 2019 was .
Vocalink Faster Payments status on 17 Oct 2019 was .
Vocalink Faster Payments status on 16 Oct 2019 was .
Vocalink Faster Payments status on 15 Oct 2019 was .
Vocalink Faster Payments status on 14 Oct 2019 was .
Vocalink Faster Payments status on 13 Oct 2019 was and was under maintenance.
Vocalink Faster Payments status on 12 Oct 2019 was and was under maintenance.