Bottomline |PTX Support

Email Support

Telephone: +44 (0) 118 925 8250. Press 2 for Technical Support, & 1 for PTX

Help Centre: FAQ

Support for Bacs & Direct Debit Management is available from 8:00 – 22:30 Monday – Friday
All other support is best endeavours outside of core hours (8:30 - 17:30 Monday – Friday)

Services

8 up
0 issue
0 down
Groups Services status
Group PTX Application.
Payments status is up.
Connect status is up.
Cards status is up.
Verify status is up.
Web Forms status is up.
Invoice Automation status is up.
Group PTX Third Party Integrations.
Bacs Payment Services status is up.
Vocalink Faster Payments status is up.

Planned Maintenance

Services history

Payments

Payments status on 23 Feb 2019 was up.
Payments status on 22 Feb 2019 was up.
Payments status on 21 Feb 2019 was up.
Payments status on 20 Feb 2019 was up.
Payments status on 19 Feb 2019 was up.
Payments status on 18 Feb 2019 was up.
Payments status on 17 Feb 2019 was up.

Connect

Connect status on 23 Feb 2019 was up.
Connect status on 22 Feb 2019 was up.
Connect status on 21 Feb 2019 was up.
Connect status on 20 Feb 2019 was up.
Connect status on 19 Feb 2019 was up.
Connect status on 18 Feb 2019 was up.
Connect status on 17 Feb 2019 was up.

Cards

Cards status on 23 Feb 2019 was up.
Cards status on 22 Feb 2019 was up.
Cards status on 21 Feb 2019 was up.
Cards status on 20 Feb 2019 was up and was under maintenance.
Cards status on 19 Feb 2019 was up.
Cards status on 18 Feb 2019 was up.
Cards status on 17 Feb 2019 was up.

Verify

Verify status on 23 Feb 2019 was up.
Verify status on 22 Feb 2019 was up.
Verify status on 21 Feb 2019 was down and had incident.
Verify status on 20 Feb 2019 was up.
Verify status on 19 Feb 2019 was up.
Verify status on 18 Feb 2019 was up.
Verify status on 17 Feb 2019 was up.

Web Forms

Web Forms status on 23 Feb 2019 was up.
Web Forms status on 22 Feb 2019 was up.
Web Forms status on 21 Feb 2019 was up.
Web Forms status on 20 Feb 2019 was up.
Web Forms status on 19 Feb 2019 was up.
Web Forms status on 18 Feb 2019 was up.
Web Forms status on 17 Feb 2019 was up.

Invoice Automation

Invoice Automation status on 23 Feb 2019 was up.
Invoice Automation status on 22 Feb 2019 was up.
Invoice Automation status on 21 Feb 2019 was up.
Invoice Automation status on 20 Feb 2019 was up.
Invoice Automation status on 19 Feb 2019 was up.
Invoice Automation status on 18 Feb 2019 was up.
Invoice Automation status on 17 Feb 2019 was up.

PTX Third Party Integrations

Bacs Payment Services

Bacs Payment Services status on 23 Feb 2019 was up.
Bacs Payment Services status on 22 Feb 2019 was up.
Bacs Payment Services status on 21 Feb 2019 was up.
Bacs Payment Services status on 20 Feb 2019 was up.
Bacs Payment Services status on 19 Feb 2019 was up.
Bacs Payment Services status on 18 Feb 2019 was up.
Bacs Payment Services status on 17 Feb 2019 was up.

Vocalink Faster Payments

Vocalink Faster Payments status on 23 Feb 2019 was up.
Vocalink Faster Payments status on 22 Feb 2019 was up.
Vocalink Faster Payments status on 21 Feb 2019 was up.
Vocalink Faster Payments status on 20 Feb 2019 was up.
Vocalink Faster Payments status on 19 Feb 2019 was up.
Vocalink Faster Payments status on 18 Feb 2019 was up.
Vocalink Faster Payments status on 17 Feb 2019 was up.